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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Nicholas Wire

March 9, 2023

1  out of  5 rating by Nicholas Wire
"Terrible customer service"

Misty Keagle

March 7, 2023

5  out of  5 rating by Misty Keagle
"I was looking for new insurance as my current insurance at the time raised my rates for whatever reason. Matt ended up calling me from this office and at the end of it all I had a policy he built to what I wanted my budget to be and with better coverage. Easy and the best service I've had anywhere in quite a while. Call them!"

Robert Eisinger

March 2, 2023

5  out of  5 rating by Robert Eisinger
"Had a very professional experience purchasing insurance from Steve Basler’s agency. Would highly recommend checking them out when seeking insurance."

Dale Faith

March 1, 2023

5  out of  5 rating by Dale Faith
"great customer care service!! They are always there to help you with any , and all your insurance questions and concerns. Thanks State Farm Staff!!"

Patricia Johnson

March 1, 2023

5  out of  5 rating by Patricia Johnson
"I wasn’t looking for new insurance, but got a call from this agency and we received a quote from them. It benefited us to change and saved us quite a bit of money. Staff was courteous and efficient. Had dreaded making a change, but all went remarkably well. Thank you! Alice did a great job handling our application."

Fabian Romero

February 21, 2023

4  out of  5 rating by Fabian Romero
"Just wanted to say thank you! This was a great and fairly easy switch. The great news is that we will be saving allot on out care insurance. Almost $200. So that’s exciting! Especially with how expensive car insurance is now a days. Landon Bell was great to work with and got me the best deal he could. And I really appreciate that. Thank you!!!"

Sam Vaden

February 14, 2023

5  out of  5 rating by Sam Vaden
"Amazing office and customer service! Lindsay was very helpful."

Kathleen Wilson

February 10, 2023

5  out of  5 rating by Kathleen Wilson
"Highly recommend getting a quote from Matt at State Farm! He was very knowledgeable and attentive to our needs. Matt helped us out with great insurance plans that are more affordable and have better coverage. The process was smooth, and Matt easily guided us through the process of switching all of our policies."


February 7, 2023

5  out of  5 rating by TAMI HERNANDEZ
"best experience today. Got a car added to our policy so quick by Tyler Tunelius. You ever need anything reach out to Tyler. So Professional and prompt and knowledgeable. Thanks Tyler A+ with me :)"

Janet Pacheco

February 3, 2023

5  out of  5 rating by Janet Pacheco
"We switched to State Farm a few years ago and our experience has always been great with everyone we have worked with. I am currently working with Tawsha Durham and she is always on top of things and always quick to respond. Goes above and beyond with reminders. Would refer anyone to work with such a great team at Steve Basler-State Farm."

Guy P

February 1, 2023

5  out of  5 rating by Guy P
"I've been talking to Matt (my agent) for the last 4-5 years. He would call me occasionally to check up on my insurance needs. I think he prepared a quote years back but the other times I passed. This time around I had him quote home and auto and he was able to save me some money and provide a much better home policy from what I currently had. I also got quotes from several other well known insurance companies, State Farm beat them all. Matt was thorough, professional and provided great service. The whole process was very easy. I would highly recommend this agency. Like a good neighbor, State Farm is there" and they are "Here to help life go right""

Shane Freehling

January 31, 2023

5  out of  5 rating by Shane Freehling
"Dealing with insurance agencies in crisis situations has been difficult and frustrating at times for many people. Steve Basler’s office is a bright beacon of light. They really focus on customer care. Customers like myself are made to feel important and staff checks up on me several times throughout the year to see if I have any questions or if I am happy with my levels of protection. Every claim that I have filed has been handled expediently and professionally with a hiccup. I would recommend Steve Basler’ State Farm office to my most respected friend. They are awesome!"

Michael Harr

January 31, 2023

5  out of  5 rating by Michael Harr
"Things changed, and I retract the 5-star review. This is attributable to dealings with Mr Basler. So sorry!"

Michelle Prien

January 28, 2023

5  out of  5 rating by Michelle Prien
"Amy is always helpful, knowledgeable, patient and eager to get things done in a timely manner!"

Kevin Szuch

January 27, 2023

5  out of  5 rating by Kevin Szuch
"Very good service- a better deal and better coverage than my previous insurance. Can't ask for anything more!"

Anthony Borruso

January 27, 2023

5  out of  5 rating by Anthony Borruso
"If you're looking for insurance or wish to get quotes on new policies, the team at Steve Basler's office are highly recommended!"

Deb S

January 27, 2023

5  out of  5 rating by Deb S
"Jenna was extremely helpful in setting up my insurance needs. Response was quick and efficient. Give her a call for all your insurance needs."

Georgia Bol

January 21, 2023

5  out of  5 rating by Georgia Bol
"Alice was very professional and pleasant."

Steven Tangsrud

January 16, 2023

5  out of  5 rating by Steven Tangsrud
"Jenna is knowledgeable and efficient in helping with my concerns and needs. She is always pleasant and willing to help!"

Tazz Snyder

January 11, 2023

5  out of  5 rating by Tazz Snyder
"The office has been so amazing!! Easy to work with and they make you feel like you are their only client!! Won't choose another insurance company!!"

chuck chapman

January 11, 2023

5  out of  5 rating by chuck chapman
"Made the switch painless! Great coverage and great price! Felt very comfortable with everything explained very well! Thank you! Chuck chapman"

Ver Ors

January 11, 2023

5  out of  5 rating by Ver Ors
"Top quality in an Agent is that they have your back! Consistently, Steve Basler's agency has taken the extra time to make sure that I'm notified and taken care of. I appreciate this in this otherwise complicated world! Thank you!"

John Respondek

January 3, 2023

5  out of  5 rating by John Respondek
"Competitive pricing for safe driving Very helpful staff"

Travis Stutzman

December 27, 2022

5  out of  5 rating by Travis Stutzman
"Great experience here getting started with State Farm Insurance last month. They helped answer my questions and customize my Insurance for the coverages I wanted."

Eric Protzman

December 27, 2022

5  out of  5 rating by Eric Protzman
"This agency, Jenna Cherry in particular, always makes the extra effort to really understand and research an issue, not just answer a question. They really want us protected. Happy to recommend them."