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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lacey Leebrick

Lacey Leebrick

March 20, 2025

5  out of  5
rating by Lacey Leebrick
"Steve Basler and Jenna Cherry were amazing in getting my insurance set up in Colorado! Great experience all around!"
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Johnny Zaragoza

February 25, 2025

5  out of  5
rating by Johnny Zaragoza
"I had an amazing experience working with Iris! She was incredibly knowledgeable, patient, and made the entire process seamless. She took the time to explain all my options, ensuring I got the best coverage for my needs at a great price. Her professionalism and friendly attitude made me feel confident in my decision. I highly recommend Iris and the team at for anyone looking for reliable and personalized insurance service!"
We responded:
"Thank you, Johnny, for sharing your experience! I'm happy to hear that Iris provided such knowledgeable and patient service, making the process smooth for you. It's great to know you felt confident with your coverage choice and pricing. We appreciate your recommendation and are here for any future insurance needs you may have."
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Bruce Graham

February 19, 2025

1  out of  5
rating by Bruce Graham
"Steve Basler uses a telemarketing company that spams your cell phone, even though I am on the Do Not Call Registry. I spoke with Steve, and he said it is not his responsibility to control how a third party operates, even though he is using that service to generate leads for extended warranty policies. Steve did call me back to request I change my review, indicating that they do not sell extended warranties, only insurance products. However, the person that called from the telemarketing company said it was for an extended warranty."
We responded:
"Thank you, Bruce, for bringing this to my attention. I apologize for any inconvenience caused by the telemarketing calls. While I strive to ensure a positive experience, I understand your concerns about the third-party service. I appreciate your feedback and will look into this matter further. Please feel free to reach out to our office if you have any more questions or need assistance."
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Terry Kish

February 11, 2025

5  out of  5
rating by Terry Kish
"Needed to increase coverage on my truck and it was done by the time I got off the phone. I checked my email and all the information I needed was there. I always have great service from this team!"
We responded:
"Thank you, Terry! I'm happy to know that we could promptly increase your coverage and provide all the necessary information via email. It's wonderful to hear that you consistently receive great service from our team. If you ever need further assistance, don't hesitate to reach out!"
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Santiago Garza

February 10, 2025

5  out of  5
rating by Santiago Garza
"Jenna Cherry, Professional, Quick, Simple and Effective. She is Outstanding! 10+"
We responded:
"Thank you, Santiago, for sharing your experience! I'm happy to hear that Jenna provided professional, quick, and effective service. Your kind words mean a lot to us, and we're grateful to have Jenna on our team. If you need any further assistance, please don't hesitate to reach out."
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Annie Wetherington

January 30, 2025

5  out of  5
rating by Annie Wetherington
"Jenna was very helpful and quickly helped me with my question."
We responded:
"Annie, I'm happy to know that Jenna was able to assist you promptly and effectively. Our team is always here to help with any questions you may have. Feel free to reach out anytime!"
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Dan in Denver (Dan in Denver)

January 24, 2025

5  out of  5
rating by Dan in Denver (Dan in Denver)
"I give Steve and the staff high praise, 5 stars. I had all my insurance coverage with State Farm (ZERO STARS) and they decided to cancel my home owners insurance because of 2, zero dollar claim inquiries. So I decided to cancel all my policies. Sorry Steve, thanks for 11 years of great service."
We responded:
"Dan, thank you for your kind words and the 5-star rating! I'm truly grateful for the 11 years we had the opportunity to serve you. I'm sorry to hear about your experience with the policy cancellation. If there's anything more we can do for you or if you have any questions, please feel free to reach out. Wishing you all the best!"
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Dorianne Clark

December 31, 2024

4  out of  5
rating by Dorianne Clark
"Helpful and efficient"
We responded:
"Dorianne, thanks for your positive feedback! I'm glad you found our service helpful and efficient. If you have any questions or need further assistance, please feel free to reach out. We're here to help!"
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Savan

December 26, 2024

5  out of  5
rating by Savan
"Jenna was great help attentive to all of my request and an overall great agent to deal with."
We responded:
"Thank you, Savan, for sharing your experience! I'm glad Jenna was able to assist you and meet all your requests. It's wonderful to know she made your interaction pleasant. If you have any more questions or need further assistance, feel free to reach out to our office."
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Eric Perez

December 21, 2024

5  out of  5
rating by Eric Perez
"The transition to State Farm was so easy throughout the whole process, Jayk was super patient with me taking his time answering all my questions"
We responded:
"Thank you, Eric, for sharing your experience! I'm glad to hear that Jayk was able to assist you with patience and thoroughness during your transition to State Farm. We appreciate your feedback and are here to help with any future questions or needs."
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Lynne Gordon

December 19, 2024

5  out of  5
rating by Lynne Gordon
"I'm so happy I made the switch to State Farm for my insurance! Getting a quote was super easy, and my agent, Hanna Basler was incredibly helpful 😊. The whole process was smooth and stress-free, which I really appreciated. I feel much more secure knowing I have reliable home and auto coverage now. Plus, I'm saving money compared to my old policies 💰. Highly recommend checking them out! #StateFarm #insurance #savings #goodneighbor"
We responded:
"Thank you, Lynne, for sharing your experience! I'm glad to hear that the switch to State Farm was smooth and stress-free for you. Hanna is indeed a valuable part of our team, and it's wonderful to know she was able to assist you so effectively. It's great that you're feeling secure with your coverage and enjoying the savings! If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
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Andy Eaton

December 18, 2024

5  out of  5
rating by Andy Eaton
"I had an excellent experience working with Jake at this State Farm agency! He took the time to understand my needs and helped me choose a life insurance policy that fit perfectly with my situation. Jake was knowledgeable, patient, and made the whole process easy to understand. I really appreciated how he walked me through all the options and made sure I felt confident in my decision. Highly recommend his services if you’re looking for personalized life insurance help! Also Barb is the coolest lady I’ve ever met."
We responded:
"Thank you, Andy, for sharing your positive experience! I'm glad to hear that Jake was able to assist you in finding the right insurance policy. His dedication to understanding your needs and ensuring you felt confident in your decision is truly commendable. It's wonderful to know that Barb also made a great impression. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
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Lon Tanner

December 18, 2024

5  out of  5
rating by Lon Tanner
"At 71 I have had the chance to deal with many insurance companies dealing with the staff at Steve Basler State Farm has truly been the best even after being given a quote on the insurance they found a way to save me even more Tyler at the firm was differently informed and I would recommend him every one I know thanks Steve and staff for your help and support"
We responded:
"Thank you, Lon, for sharing your experience! I'm glad to hear that our team, especially Tyler, was able to assist you effectively. Your recommendation means a lot to us. We're here to help with any further insurance needs or questions you may have."
Profile photo of Tiffany Steel

Tiffany Steel

December 10, 2024

5  out of  5
rating by Tiffany Steel
"Tawsha helped me make an update to my homeowners declaration page fast! I had called to request the changes around Thanksgiving; rather than wait for the underwriting office to complete and not delay funding on my end, she took it upon herself to update for me and email to my loan underwriter to keep my process moving! Thank you for great customer service Tawsha!!"
We responded:
"Tiffany, thank you for sharing your experience! I'm happy Tawsha could assist you promptly with your declaration page update, especially during the busy holiday season. It's great to know she helped keep your loan process on track. We're grateful for your feedback and are always here for any future needs!"
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Melissa Rivera

December 5, 2024

5  out of  5
rating by Melissa Rivera
"Excellent customer service excellent rental insurance the overall experience was excellent thanks to Jake and Amy"
We responded:
"Melissa, thank you for your wonderful review! I'm happy to know that Jake and Amy provided you with excellent customer service and insurance. We appreciate your feedback and are grateful for your support. If you need any further assistance, feel free to reach out to our office anytime!"
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Dallas Day

November 22, 2024

5  out of  5
rating by Dallas Day
"Worked with Matt, he was great. Saved me some money. Thanks Matt"
We responded:
"Thanks for the fantastic review, Dallas! I'm glad Matt could assist you and help save some money. We appreciate your feedback and look forward to helping you with any future needs."
Profile photo of Marcy Britannia M

Marcy Britannia M

November 20, 2024

5  out of  5
rating by Marcy Britannia M
"I’m grateful to have switched to State Farm. Kyle was so helpful with my questions before switching. Steve Basler has done a great job following up and making the transition seamless."
We responded:
"Marcy, thank you for your kind words! I'm glad to hear that Kyle was able to assist you with your questions and that our office made your transition smooth. We appreciate your trust in us and are always here to help with any future needs. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
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Luanne Birch

November 14, 2024

5  out of  5
rating by Luanne Birch
"I found state farm to be the lowest car insurance."
We responded:
"Luanne, I'm glad you found our auto insurance rates to be the lowest! We strive to provide great value for our customers. If you have any questions or need further assistance, feel free to reach out. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
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Debra Bislip

October 30, 2024

5  out of  5
rating by Debra Bislip
"Jenna Cherry is great helping us with our needs! Thank you very much!"
We responded:
"Thank you, Debra! We're happy Jenna could assist you with your needs. We appreciate your kind words and look forward to continuing to serve you. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
Profile photo of Phoebe Bergvall

Phoebe Bergvall

October 16, 2024

5  out of  5
rating by Phoebe Bergvall
"Landon was more knowledgeable and helpful than any other agent/agency I have talked with. I really appreciate his help!"
We responded:
"Landon's expertise and assistance have truly made a difference, Phoebe. We're grateful for your kind words and happy to know you had such a positive experience with him. If you need any further assistance, our office is always here to help. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
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Christopher Grimley

September 26, 2024

5  out of  5
rating by Christopher Grimley
"great to work with!"
We responded:
"Christopher, thank you for the fantastic review! I'm glad you found it great to work with us. If you need any further assistance, we're always here to help. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
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Paola Sabio

September 9, 2024

5  out of  5
rating by Paola Sabio
"Jenna reached out to me after moving states, and continued to check in with me to get things done! She was straightforward as well as patient with me which I appreciate."
We responded:
"Thank you, Paola, for your wonderful review! I'm happy Jenna could assist you during your move and provide the support you needed. We appreciate your kind words and are always here to help with any future needs. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
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Daniel Lundberg

August 23, 2024

5  out of  5
rating by Daniel Lundberg
"Great meeting with Matthew!"
We responded:
"Thank you, Daniel! I'm glad you had a great meeting with Matthew. We appreciate your feedback and look forward to assisting you with any future needs. - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
Profile photo of Luis Clark

Luis Clark

July 25, 2024

5  out of  5
rating by Luis Clark
"Iris, did a great job of explaining the coverages and provided great customer service, recommended."
We responded:
"Hey Luis, thanks a lot for the awesome review! I'm so happy Iris could help explain the coverages and provide great customer service. If you need anything else, feel free to reach out anytime! - Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"
Profile photo of Tember Craig

Tember Craig

July 23, 2024

3  out of  5
rating by Tember Craig
"TOOK MY MONEY. ISURED ME/MY BUSINESS COMMERCIAL AUTO FOR 30 DAYS THEN CANCELED MY COVERAGE,APPROX 18,000.00 YEARLY WITH NO OTHER OPTIONS. DO TO A EMPLOYEES DRIVING RECORD .AND NOW STATE FARM CONTINUES TO EMAIL ME OFFERING MORE DEALS TO GET A NEW INSURANCE QUOTE. I HAVE EMAILED ASKING THEM TO STOP THE EMAILS HOWEVER THEY CONTINUE TO SEND THEM.WHEN WILL IT STOP??? THIS AGENT WAS VERY FRIENDLY AND RESPONCEIVE,HOWEVER STATE FARM IS B.S."
We responded:
"Hey Tember, Thanks for sharing your feedback! I'm glad you found our team friendly and responsive. I apologize for the inconvenience with your commercial auto coverage and the emails. Your concerns are important, and I'll make sure to address them. Please reach out to our office so we can help stop those emails and discuss any other concerns you might have.- Steve Basler - State Farm Insurance Agent, Wheat Ridge, CO"